Support
Last updated: 27 October 2026
Contact us
Write to max@optakt.io with any question about Optakt One, your licence or a connected account.
Connecting an account
Ask your assistant in your chat to connect the service, for example “Connect my Google account” or “Connect Canva”. It replies with a link to Optakt Connect (connect.optakt.ai), which takes you to the service’s own sign-in page. There you choose what your assistant may access. When you approve, the access is sent encrypted to your own installation, and your assistant confirms in the chat. No password or token ever passes through the chat.
Disconnecting an account
You can end your assistant’s access at any time, in either of two ways:
- Ask your assistant to disconnect the service. It removes the access from your installation.
- Revoke it at the service itself: for Google at myaccount.google.com/connections, for Canva under Settings → Apps and integrations, and in the equivalent settings for other services.
Report a vulnerability
If you find a security issue in Optakt One, Optakt Connect or our websites, write to max@optakt.io with the details and the steps to reproduce it. We confirm receipt, keep you informed while we fix it, and credit you if you wish. Please give us reasonable time to fix the issue before you disclose it, and do not access or change data that is not yours while testing.
Your data
Optakt One runs on your own machine. What your assistant reads from a connected service stays in your installation: it is never sent to Optakt Labs, sold, used for advertising or used to train AI models. The details are in our Privacy Policy and Terms.
Optakt Labs OÜ · Tallinn, Estonia