Privacy Policy

Who we are

Optakt Labs OÜ (registry code 16248104, VAT EE102380068, Viru väljak 2, 10111 Tallinn) is an Estonian company and the maker of Optakt One. We are the controller for the personal data described here. You can reach us at max@optakt.io.

The short version

Optakt One runs on your own machine. Your conversations, memory, archive, files and credentials stay in your installation. We never receive them, and we cannot read them. What reaches us is what we need to give you a licence and keep it working.

What this policy covers

This website (optakt.ai), the installer at get.optakt.ai, and the Optakt One software. Our consulting work is covered by the privacy policy at optakt.io/privacy ↗ (opens in a new window).

What reaches us

This website

We use no cookies, no analytics and no tracking. Our hosting provider, Vercel, processes the technical data every web request carries (such as your IP address and browser) to deliver the page and protect it from abuse.

Your licence

When you get and use a licence, we process:

• Your licence key, and the name and email address you give us for it
• A one-way hash of your machine’s identifier, so a licence can be activated on a machine
• Periodic signals that the licence is in use (when the software last checked in)
• Payment details for paid plans, handled by our payment provider; we never see full card numbers

Licences are managed through Keygen, which also delivers the software downloads. The installer at get.optakt.ai is served by Vercel.

When you write to us

Your message and address, to answer you.

What stays with you

Everything your agent knows and does stays in your installation: conversations, memory, archive, files, and the credentials of the services you connect, which are kept encrypted. The software sends no usage data or content to us.

To think, your agent sends the conversation to the AI model provider you choose. That provider processes it under its own terms. A model you run yourself keeps it from any provider. Each service you connect (mail, calendar, chat) exchanges with your agent only what you authorise.

Google user data

When you connect a Google account to Optakt One, the access you grant (for example to your calendar or mail) is used only by your own installation, to let your agent work with that data for you. It is not sent to Optakt Labs, not sold, not used for advertising, and not used by us to train AI models. Optakt One’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can revoke access at any time in your Google account settings.

Why, and on what basis

• Issuing and checking licences, delivering the software and billing: to perform our contract with you (GDPR Art. 6(1)(b))
• Answering your messages and protecting our services: our legitimate interest (Art. 6(1)(f))
• Keeping accounting records: our legal obligation (Art. 6(1)(c))

How long we keep it

Licence data for as long as your licence exists, and up to a year after it ends. Messages for as long as the conversation needs them. Billing records for as long as Estonian accounting law requires, currently seven years.

Who else processes it

We share data only with the providers who help us run this: Vercel (hosting), Keygen (licensing and downloads), our payment provider, and our email provider. Some of them are based in the United States; transfers rely on the EU–US Data Privacy Framework or the EU Standard Contractual Clauses. We do not sell data, and we share none with advertisers or data brokers.

Your rights

You can ask us for access to your data, a copy in a portable format, correction, deletion or restriction, and you can object to processing based on our legitimate interest. Write to max@optakt.io; we answer within 30 days. You can also complain to the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon) or the supervisory authority where you live.

Children

Optakt One is not meant for anyone under 16, and we do not knowingly collect their data.

Changes

When this policy changes, the date at the top changes with it. If a change matters for how your data is used, we tell licence holders by email before it takes effect.